Terms & Conditions

If you are interested in importing our products, we request you to follow some important rules and regulations imposed by the Nepalese Government, Handicraft Association of Nepal (HAN), Export Council of Nepal (ECON) and Nepal Chamber of Commerce (NCC).

Shipping Rates:

Shipping rate can be providing upon demand. We ship our product to our clients in two ways, one is if the customer order volume is below 100kgs we do door delivery; and if the order is in large volume, we dispatch at your nearest custom port or airport, from there you need to collect your goods. Or if you have your own plan or different way, you can inform us separately before order place.

Note: Shipping Charges depend on the gross weight of the shipment. If the shipment gross weight is high, the shipping rates come down; if the weight is lower the rates go up.

Time of Delivery:

We wish to have the best quality and best service for our customers at all times, we don’t rush things instead we take enough time to handle everything well. For the production time it depends on the volume of the order. From the day of the order confirm, it normally takes us 1 to 3 months to finish the order of maximum quantity. So we suggest you to place the order at 3 months prior then you want receive.

Shipping time depends on shipping way. If you ship by air cargo, its normally takes 4 days to 7 working days from Kathmandu to your destination. Via sea cargo 45 days to 90 days depends on customer’s destination. And we also provide DHL, FedEx, Aramex, UPS, TNT and Sky Net (DPEX) for below 100kg, it takes maximum 7 days for door-to-door service.

Production Capacity:

We can product 5,000 to 10000 pieces accessories every month.

How to place order?

If you like our product please let us know which products you are going to order, with its code number, color, size and quantity with all the information through the email, we will always send a confirmation of your order by email.  If you have your own design and colors then please lets us know.

How does payment work?

All the country has their own rules and regulation to export and import goods. Likewise Nepalese government have their own rules on exporting and importing goods, we have to show to the customs office an Advanced payment Certificate (APC). Our bank gives us this certificate only after your payment has arrived on our company account, without Advance Payment Certificate we can not export anything from Nepal .So we would like to request you to pay your invoice as soon as possible once your order is confirmed. Once the order is confirmed, we will send you the confirmation of the order and the official invoice.

You can pay us:

We have different types of payment method. Now you can pay us via bank transfer to our company account. By LC (Letter of Credit) for orders of bigger quantity. And also we accept Paypal / Visa card /credit card /western Union.

Once order is confirmed 70% before the production and 30 % after finished the production when goods is ready Or 100% you can pay us at the time of order.

Note: Transformation costs to be bearer by customer.

Claim Policy:

Our quality controller checks each & every pieces at the time of production and before the shipping. There is minimum chance to get default because we check the products for 3 times. Sometimes you may find minimal errors because they are handmade, so we request our customers to purchase them after thorough examination. If in case you find any problem while receiving, please inform us within one week by email . We will not accept any reclamation one week after receiving the goods. Goods damaged due to transportation will not be replaced.

If you are interested in importing our products, we request you to follow some important rules and regulations imposed by the Nepalese Government, Handicraft Association of Nepal (HAN), Export Council of Nepal (ECON) and Nepal Chamber of Commerce (NCC).

Shipping Rates:

Shipping rate can be providing upon demand. We ship our product to our clients in two ways, one is if the customer order volume is below 100kgs we do door delivery; and if the order is in large volume, we dispatch at your nearest custom port or airport, from there you need to collect your goods. Or if you have your own plan or different way, you can inform us separately before order place.

Note: Shipping Charges depend on the gross weight of the shipment. If the shipment gross weight is high, the shipping rates come down; if the weight is lower the rates go up.

Time of Delivery:

We wish to have the best quality and best service for our customers at all times, we don’t rush things instead we take enough time to handle everything well. For the production time it depends on the volume of the order. From the day of the order confirm, it normally takes us 1 to 3 months to finish the order of maximum quantity. So we suggest you to place the order at 3 months prior then you want receive.

Shipping time depends on shipping way. If you ship by air cargo, its normally takes 4 days to 7 working days from Kathmandu to your destination. Via sea cargo 45 days to 90 days depends on customer’s destination. And we also provide DHL, FedEx, Aramex, UPS, TNT and Sky Net (DPEX) for below 100kg, it takes maximum 7 days for door-to-door service.

Production Capacity:

We can product 5,000 to 10000 pieces accessories every month.

How to place order?

If you like our product please let us know which products you are going to order, with its code number, color, size and quantity with all the information through the email, we will always send a confirmation of your order by email.  If you have your own design and colors then please lets us know.

How does payment work?

All the country has their own rules and regulation to export and import goods. Likewise Nepalese government have their own rules on exporting and importing goods, we have to show to the customs office an Advanced payment Certificate (APC). Our bank gives us this certificate only after your payment has arrived on our company account, without Advance Payment Certificate we can not export anything from Nepal .So we would like to request you to pay your invoice as soon as possible once your order is confirmed. Once the order is confirmed, we will send you the confirmation of the order and the official invoice.

You can pay us:

We have different types of payment method. Now you can pay us via bank transfer to our company account. By LC (Letter of Credit) for orders of bigger quantity. And also we accept Paypal / Visa card /credit card /western Union.

Once order is confirmed 70% before the production and 30 % after finished the production when goods is ready Or 100% you can pay us at the time of order.

Note: Transformation costs to be bearer by customer.

Claim Policy:

Our quality controller checks each & every pieces at the time of production and before the shipping. There is minimum chance to get default because we check the products for 3 times. Sometimes you may find minimal errors because they are handmade, so we request our customers to purchase them after thorough examination. If in case you find any problem while receiving, please inform us within one week by email . We will not accept any reclamation one week after receiving the goods. Goods damaged due to transportation will not be replaced.